In the world of polygraph testing, accuracy and professionalism are paramount, especially as individuals and families seek answers to highly personal and sensitive questions. Unfortunately, several clients have voiced concerns regarding the services provided by polygraph examiner Mike Rumble. Through a variety of negative reviews, recurring themes of inaccuracy, unprofessional behavior, and lack of transparency have emerged, leaving clients disheartened and frustrated. Here’s a closer look at the experiences that have sparked alarm among those who sought out his services.
Inaccuracy of Polygraph Results
A significant number of negative reviews have highlighted inaccuracies in Rumble’s polygraph test results, with clients reporting that the findings did not align with their truthful responses. In several cases, individuals who sought second opinions from other certified examiners received dramatically different results, casting doubt on the reliability of Rumble’s assessments. Clients have pointed out that these inaccuracies led to considerable emotional distress, strained relationships, and even financial losses as they were forced to pay for retests elsewhere.
One reviewer stated, “Mike Rumble’s conclusions were the opposite of what I knew to be true. After a second test with another examiner, I was finally validated, but the damage to my relationships was already done.”
Mike Rumble: Defensive and Unresponsive Communication
Another common grievance involves Rumble’s communication style, particularly when clients questioned his findings. Numerous reviewers have reported that when they attempted to address perceived errors, Rumble became defensive or dismissive. According to clients, he often refused to provide explanations for his conclusions or discuss how he arrived at specific results. Instead of addressing concerns professionally, reviewers say Rumble would evade direct responses or even refuse to provide proof of his certifications.
As one frustrated client shared, “I called Mike to ask why my truthful answers were flagged as deceptive, and he brushed me off. When I requested documentation of his qualifications, he refused to send any details.”
Mike Rumble: Lack of Professionalism and Customer Service
Many of the negative reviews also note a general lack of professionalism in both the testing process and customer support. Several clients have shared that they felt the test environment was unprepared or rushed, with little effort made to ensure their comfort or understanding of the process. Some individuals claimed that Rumble failed to explain how polygraph testing works or to clarify what factors could influence test results, leaving clients feeling uninformed and, ultimately, unsupported.
For those who contacted the company to report their dissatisfaction, the customer service response was reportedly disappointing. Reviewers say their follow-up requests for clarification or support were largely ignored or met with indifference. This lack of customer care only fueled frustration and led many to seek assistance from more reliable polygraph examiners.
Transparency and Certification Issues
Another concerning issue brought up in reviews is Rumble’s reluctance to provide proof of his qualifications and professional affiliations. In the polygraph industry, credentials such as APA (American Polygraph Association) or BPA (British Polygraph Association) memberships are essential for establishing trust and credibility. Yet multiple clients report that Rumble consistently refused to share certification details when asked.
One review stated, “I was wary when he wouldn’t even confirm his professional associations. If he was truly certified, why refuse to verify it? I couldn’t help but question the legitimacy of the entire process.”
Mike Rumble: The Emotional Impact on Clients
Beyond the technical and procedural issues, many clients have expressed the emotional toll these experiences took on them. For some, receiving a polygraph result suggesting dishonesty on critical matters—especially when they believed they were truthful—led to strained relationships and a deep sense of betrayal. As clients pointed out, polygraph examinations are often sought in high-stakes situations, making the accuracy of results and the empathy of the examiner crucial.
One individual shared the impact that Rumble’s inaccurate test results had on their life: “Being called a liar based on his report nearly cost me my marriage. It’s beyond disappointing that his mistakes caused such damage to something so important.”
Mike Rumble: A Call for Accountability and Improved Standards
The numerous negative reviews about Mike Rumble serve as a cautionary tale for those considering his services. The recurring issues surrounding accuracy, transparency, communication, and professionalism suggest a pattern that prospective clients should carefully consider. In an industry where stakes are often high, choosing a reliable and fully certified examiner is essential. While polygraph testing may not be flawless, clients deserve a transparent, professional, and supportive experience from start to finish.
To avoid similar pitfalls, individuals should look for examiners with documented qualifications, positive client feedback, and a commitment to integrity and client support.
